Performance
Observability for Slow Add-to-Bag
You wire browser traces, structured logs, and lightweight dashboards that nontechnical advisors can read. Exercises mimic intermittent API latency spikes.
Self-paced hybrid 3 weeks Weekend blocks Checkout flows
Tuition (planning only)
920,000 KRW
Informational pricing—no checkout on this site.
Facilitator
Sana Rahman
Reliability coach for omnichannel carts across APAC.
Inside the syllabus
- OpenTelemetry browser spans for cart clicks
- Log schema workshops with support-friendly fields
- Dashboard tiles tuned for incident bridges
- Sampling strategies to control cost
- Post-incident narrative templates
- Mentor review of alert thresholds
Artifacts you keep
- Ship a tracing recipe for add-to-bag with annotated screenshots
- Author a support-facing incident one-pager
- Run a tabletop exercise with mentor feedback
Participant questions
Backend tracing?
We touch conceptual alignment; backend instrumentation stays with your platform team.
Tooling?
Examples use open standards; vendor APMs are discussed comparatively.
Limitations?
No on-call rotations included—documentation focus only.
Recent reflections
Support-facing dashboard tiles reduced noise on our bridge calls—minor gripe: initial JSON samples were US-centric.
Geonwoo Lee · SRE · Hanaro Basket · 4/5 · survey