E-commerce
Launch Rehearsals for Flash Sales
Scenario scripts simulate partial outages, inventory mismatches, and social traffic spikes. You facilitate dry runs and capture decision trees for overnight command centers.
Intensive lab 2 weeks Weeknights KST Checkout flows
Tuition (planning only)
430,000 KRW
Informational pricing—no checkout on this site.
Facilitator
Jonah Pike
Incident communications coach for retail launch rooms.
Inside the syllabus
- Tabletop scripts with branching outcomes
- RACI overlays for command center roles
- Communication templates for social spikes
- Rollback rehearsal checklists
- Postmortem writing workshop
- Mentor observation with scored feedback
Artifacts you keep
- Facilitate a rehearsal with captured decisions
- Publish a rollback checklist tuned to your stack assumptions
- Draft a postmortem outline with humane tone guidance
Participant questions
Is this technical?
Blends facilitation skills with technical literacy—both sides addressed.
Team size?
Designed for squads of 8-15 participants per rehearsal.
Limitations?
Does not include live production access or on-call staffing.
Recent reflections
Branching tabletop script mirrored our Black Friday dry run—mentor scoring felt fair, not theatrical.
Mira Cho · Pulse Pantry Labs · 5/5 · survey
Rollback checklist is pinned in our war room channel.
Kenji · Ops lead · Trustpilot